At CANADIAN VIEWPOINT, respecting privacy is an important part of our commitment to respondents and the general public.
When you participate in survey research conducted by our organization, you can be confident that any personal information that you share with us will stay with us.
Any time you participate as a respondent in one of our surveys, whether in person or by telephone, mail or Internet, you can be assured that your individual responses will be kept confidential and never linked to your personal identifying information without your express permission. Your personal identifying information will never be sold to anyone. You are free to choose whether or not to participate in a survey, free to choose not to answer any specific questions and free to discontinue participation at any time.
The CANADIAN VIEWPOINT Privacy Policy is a statement of principles and guidelines describing the level of protection of personal information provided by CANADIAN VIEWPOINT to respondents and the general public. The objective of the CANADIAN VIEWPOINT Privacy Policy is to promote responsible and transparent personal information management practices in a manner consistent with the provisions of the Personal Information Protection and Electronic Documents Act (Canada).
CANADIAN VIEWPOINT will continue to review its Privacy Policy to make sure that it is relevant and remains current with changing industry standards, technologies and laws.
CANADIAN VIEWPOINT is a member of CRIC and has employees who are members of ESOMAR, Insights Association and AAPOR. These organizations set standards to which members must adhere and which also protect your privacy.
If you have any concerns about how your privacy is protected at CANADIAN VIEWPOINT, please contact our Privacy Officer e-mail at
or by mail at
Canadian Viewpoint
9078 Leslie St. Unit #3
Richmond Hill, Ontario
L4B 3L8
The ten principles that form the basis of The CANADIAN VIEWPOINT Privacy Policy are interrelated and CANADIAN VIEWPOINT shall adhere to the ten principles as a whole. Each principle must be read in conjunction with the accompanying commentary. As permitted by the Personal Information Protection and Electronic Documents Act (Canada), the commentary in The CANADIAN VIEWPOINT Privacy Policy has been drafted to reflect personal information issues specific to CANADIAN VIEWPOINT.
The scope and application of The CANADIAN VIEWPOINT Privacy Policy are as follows:
The application of The CANADIAN VIEWPOINT Privacy Policy is subject to the requirements and provisions of the Personal Information Protection and Electronic Documents Act (Canada), the regulations enacted thereunder, and any other applicable legislation or regulation.
CANADIAN VIEWPOINT is responsible for personal information under its control and shall designate one or more persons who are accountable for CANADIAN VIEWPOINT’s compliance with the following principles.
Responsibility for compliance with the provisions of the CANADIAN VIEWPOINT Privacy Policy rests with the CANADIAN VIEWPOINT Privacy Officer who can be reached by e-mail at kim@canview.com or by mail at 3-9078 Leslie Street, Richmond Hill, Ontario, L4B 3L8. Other individuals within CANADIAN VIEWPOINT may be delegated to act on behalf of the Privacy Officer or to take responsibility for the day-to-day collection and/or processing of personal information.
CANADIAN VIEWPOINT is responsible for personal information in its possession or control and shall use contractual or other means to provide a comparable level of protection while information is being processed or used by a third party.
CANADIAN VIEWPOINT shall identify the purposes for which personal information is collected at or before the time the information is collected.
CANADIAN VIEWPOINT collects personal information from the public only for the following purposes:
Further reference to “identified purposes” mean the purposes identified in this Principle.
CANADIAN VIEWPOINT shall specify orally, electronically or in writing the identified purposes to the respondent at or before the time personal information is collected in a survey. Upon request, persons collecting personal information shall explain these identified purposes or refer the individual to a designated person within CANADIAN VIEWPOINT who can explain the purposes.
When personal information that has been collected is to be used or disclosed for a purpose not previously identified, the new purpose shall be identified prior to use. Unless the new purpose is permitted or required by law, the consent of the respondent will be acquired before the information will be used or disclosed for the new purpose.
CANADIAN VIEWPOINT may provide clients or other third parties with information from any survey, in aggregate form. In aggregate form it is impossible to identify an individual respondent’s personal information
The knowledge and consent of an individual are required for the collection, use, or disclosure of personal information, except where inappropriate.
Participation by respondents in survey research is always voluntary. When a respondent agrees to participate in a survey, he/she gives consent to the interview by participating.
Generally, any personal information collected in the course of an interview is not disclosed to third parties. However, occasionally, a client sponsoring a research project may want to contact respondents directly. In these cases, CANADIAN VIEWPOINT always explains the reason for the disclosure to the respondent and obtains express permission from the respondent before making any such disclosure.
A respondent is always free to choose whether or not to participate in a survey, free to choose not to answer any specific questions and free to discontinue participation at any time.
In obtaining consent, CANADIAN VIEWPOINT shall use reasonable efforts to ensure that a respondent is advised of the identified purposes for which personal information will be used or disclosed. The identified purposes shall be stated in a manner that can be reasonably understood by the respondent.
Generally, CANADIAN VIEWPOINT shall seek consent to use and disclose personal information at the same time it collects the information. However, CANADIAN VIEWPOINT may seek consent to use and/or disclose personal information after it has been collected, but before it is used and/or disclosed for a new purpose.
In determining the appropriate form of consent, CANADIAN VIEWPOINT shall take into account the sensitivity of the personal information and the reasonable expectations of its respondents.
The participation of a respondent in a quantitative or qualitative marketing or social research study may constitute implied consent for CANADIAN VIEWPOINT to collect, use and disclose personal information for the identified purposes.
CANADIAN VIEWPOINT shall limit the collection of personal information to that which is necessary for the purposes identified by CANADIAN VIEWPOINT. CANADIAN VIEWPOINT shall collect personal information by fair and lawful means.
In conducting surveys, CANADIAN VIEWPOINT limits the amount and type of personal information it collects. We collect only the amount and type of information needed for the purposes identified to individuals.
CANADIAN VIEWPOINT collects personal information about an individual primarily from that individual or a member of that individual’s household. Except as permitted by law, CANADIAN VIEWPOINT will only collect personal information from external sources, such as client organizations, if individuals have consented to such collection.
We may use technology to track visitors to the canview.com, Surveylion.com and canviewconnect sites. This can include using 'cookie' files that are transferred to your computer for record keeping purposes. At the present time we send a cookie to your computer upon login. This cookie may include your respondent id & preferred languages and keeps you logged into the panel portals (surveylion.com & canviewconnect.com).
Some surveys utilize a cookie to save a survey ‘session’. The “survey cookie” functions by saving your progress in a survey so that you can resume from where you left off.
The information saved within the cookies can be used to identify you.
CANADIAN VIEWPOINT shall not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required or permitted by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
CANADIAN VIEWPOINT may disclose a respondent’s personal information to:
Only CANADIAN VIEWPOINT’s employees with a business need-to-know, or whose duties reasonably so require, are granted access to personal information about respondents.
CANADIAN VIEWPOINT shall keep personal information only as long as it remains necessary or relevant for the identified purposes or as required by law. Depending on the circumstances, where a respondent may have to be re-contacted for purposes of clarifying responses to a survey, or to seek additional responses, CANADIAN VIEWPOINT shall retain the personal information for a period of time that is reasonably sufficient to allow this re-contact.
CANADIAN VIEWPOINT shall maintain reasonable and systematic controls, schedules and practices for information and records retention and destruction which apply to personal information that is no longer necessary or relevant for the identified purposes or required by law to be retained. Such information shall be destroyed, erased or made anonymous.
Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
Personal information used by CANADIAN VIEWPOINT shall be sufficiently accurate, complete, and up-to-date to minimize the possibility that inappropriate information may be used to make a decision about a respondent.
CANADIAN VIEWPOINT shall update personal information about respondents and employees as necessary to fulfill the identified purposes or upon notification by the individual.
CANADIAN VIEWPOINT shall protect personal information by security safeguards appropriate to the sensitivity of the information.
CANADIAN VIEWPOINT shall protect personal information against such risks as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction, through appropriate security measures, regardless of the format in which it is held.
CANADIAN VIEWPOINT shall protect personal information disclosed to third parties by contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used.
All of CANADIAN VIEWPOINT’s employees with access to personal information shall be required to respect the confidentiality of that information.
CANADIAN VIEWPOINT shall make readily available to individuals specific information about its policies and procedures relating to the management of personal information.
CANADIAN VIEWPOINT shall make information about its policies and procedures easy to understand, including:
Upon request, CANADIAN VIEWPOINT shall inform an individual of the existence, use, and disclosure of his or her personal information and shall give the individual access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
Upon written request to the Privacy Officer, CANADIAN VIEWPOINT will inform an individual of the existence, use and disclosure of his/her personal information and shall be given access to that information
In certain situations, CANADIAN VIEWPOINT may not be able to provide access to all the personal information that it holds about a respondent. For example, CANADIAN VIEWPOINT may not provide access to information if doing so would likely reveal personal information about a third party or could reasonably be expected to threaten the life or security of another individual. Also, CANADIAN VIEWPOINT may not provide access to information if disclosure would reveal confidential commercial information.
In order to safeguard personal information, a respondent may be required to provide sufficient identification information to permit CANADIAN VIEWPOINT to account for the existence, use and disclosure of personal information and to authorize access to the individual’s file. Any such information shall be used only for this purpose.
CANADIAN VIEWPOINT shall promptly correct or complete any personal information found to be inaccurate or incomplete. Any unresolved differences as to accuracy or completeness shall be noted in the individual’s file. Where appropriate, CANADIAN VIEWPOINT shall transmit to third parties having access to the personal information in question any amended information or the existence of any unresolved differences.
Respondents and employees can obtain information or seek access to their individual files by contacting the CANADIAN VIEWPOINT Privacy Officer.
An individual shall be able to address a challenge concerning compliance with the above principles to the designated person or persons accountable for CANADIAN VIEWPOINT’s compliance with the CANADIAN VIEWPOINT Privacy Policy.
CANADIAN VIEWPOINT shall maintain procedures for addressing and responding to all inquiries or complaints from its respondents regarding CANADIAN VIEWPOINT’s handling of personal information.
CANADIAN VIEWPOINT shall, on written request, inform its respondents about the existence of these procedures as well as the availability of complaint procedures.
The person or persons accountable for compliance with the CANADIAN VIEWPOINT Privacy Policy may seek external advice where appropriate before providing a final response to individual complaints.
CANADIAN VIEWPOINT shall investigate all complaints concerning compliance with its Privacy Policy. If a complaint is found to be justified, CANADIAN VIEWPOINT shall take appropriate measures to resolve the complaint including, if necessary, amending its policies and procedures. The respondent shall be informed of the outcome of the investigation regarding his or her complaint.
For more information regarding the CANADIAN VIEWPOINT Privacy Policy, please contact the CANADIAN VIEWPOINT Privacy Officer by e-mail at kim@canview.com, or by mail at Canadian Viewpoint
9078 Leslie St. Unit #3
Richmond Hill, Ontario
L4B 3L8
Please visit the Privacy Commissioner of Canada’s website at https://www.priv.gc.ca.
Canadian Viewpoint Inc. is a business-to-business market research corporation, incorporated in Ontario and located at 3-9078 Leslie Street, Richmond Hill, Ontario L4B 3L8 - Canada (“CANVIEW”, “we”, “us”, or “our”).
We operate two consumer panel websites, https://surveylion.com and https://canviewconnect.com (“Sites” or “Panels”) through which individual users such as yourself may register as a Panel member.
As a member of the Panel (“Panelist”), we will contact you to inform you about opportunities and send you invitations to participate in market research activities including but not limited to online surveys, product tests, mobile surveys, telephone surveys and focus groups (“Activities”). You will also have the opportunity to opt in to receiving electronic mail and newsletters from us about such Activities. Our informing you about Activities through various methods of communication, our administration of any Activities and rewards to you, and your participation in our Activities, comprises our services (“Services”). Please note that CANVIEW may provide the Activities or CANVIEW may provide a link to surveys, tests and groups that are administered by third parties separate from CANVIEW (“Third Party Activities”). After your participation in any particular Activity or Third Party Activity we may provide you with a modest reward to thank you.
By using the Sites and Services and becoming a panel member (a “Panelist”), you agree to be bound by these Terms & Conditions (the Terms) and the CANVIEW Privacy Policy. These Terms govern your use of our Sites and Services.
Canadian Viewpoint is a member of the Canadian Research Insights Council and has made the Pledge to Canadians. The Pledge can be found here: CEO Declaration.
By browsing, accessing, using or downloading information from either or both of the Sites (collectively, “Accessing” or “Access”), including Accessing the Services, you agree to accept and abide by these Terms and you accept the additional terms, conditions and policies referenced or hyperlinked herein.
CANVIEW reserves the right, at any time, to modify, alter, replace or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates. Any Access to one or more of the Sites or Services after we post such changes to these Terms of Use constitutes your acceptance and agreement to these changes, whether or not you actually review the amended Terms of use. We will notify you of the date these Terms of Use were last updated at the bottom of this page. It is your responsibility to monitor the Sites regularly to stay aware of any updates. IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS OF USE, PLEASE DO NOT ENTER THE SITES. ENTERING EITHER SITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS OF USE.
In order to register as a Panelist (to use the Services), you first need to sign up and create an account and profile. When signing up, you will be asked to provide CANVIEW with certain personal information, including but not limited to your first name, surname, mailing address, birthdate, telephone number and email address. Upon successfully signing up, CANVIEW will ensure your personal account is accessible to you with a password of your choice and you will be asked to create a profile.
You may update your registration information at any time by logging into the Site(s) and clicking the “Edit Information” button.
Registration information must be accurate, complete and up to date.
Upon registration and creation of your account and profile, you will have the option to receive various communications from us and will be asked to choose all methods of communication you want us to use. You will also have the choice of what notices and invitations you receive from us. You may opt-out of such communications and notices at any time by clicking the appropriate link on the Site(s) or by notifying us in writing of your request. If you opt-out for a consecutive period of 12 calendar months (one year), we will automatically unsubscribe you from the Panel and you will no longer be a Panelist (see section entitled “Unsubscribing from the Panel”).
Registration as a Panelist is available to Canadians aged 16+. If you are 16 years of age or older you may use the Services only if you are resident in Canada and you complete the acknowledgment. We reserve the right to revoke your registration if you provide inaccurate, incomplete or outdated information.
If you are 18 years of age or older your use of the Sites and Services is subject to these Terms. You represent that if you are an individual, you are of the age of majority to enter into a binding contract, or that if you are registering on behalf of a legal entity, you are authorized to enter into, and bind the entity to, these Terms of Use.
Employees of Canadian Viewpoint and their immediate family members are not eligible to register in the Panel.
We reserve the right to deny your registration in a Panel without any requirement to justify such a denial.
As a Panelist, you must be willing to participate in at least one Activity or Third Party Activity every three (3) months. Your participation is voluntary and there is no requirement to participate in every Activity or Third Party Activity invitation we send to you. Failure to respond to any Activity or Third Party Activity invitation link for more than three (3) months will result in you becoming an inactive Panelist. We reserve the right to delete inactive Panelists from the Panel. Upon deletion, all undistributed rewards of deleted Panelists will be forfeited and are not recoverable.
Canadian Viewpoint is not responsible for ensuring any minimum or maximum number of Activity or Third Party Activity invitations per year.
Responses given in any Activity and Third Party Activity must be honest and match your Panelist profile.
Panelists agree not to use an Activity invitation more than once and will be honest in their approach to the Activities and Third Party Activities, for example, they will not provide confusing or meaningless answers.
Many of the Activities offered and linked Third Party Activities include a reward for completion. When recruiting for an Activity or Third Party Activity, we endeavour to provide accurate estimates of both the Activity length and the reward within the invitation but we reserve the right to change the reward.
You are responsible for ensuring that rewards for Activities that you complete are credited to your account. Canadian Viewpoint will credit your account when we receive confirmation of your Activity completion. This is sometimes done on a real-time basis and other times may take up to 60 days. Canadian Viewpoint shall not be held liable for any errors or omissions related to rewards and crediting rewards to your account.
Canadian Viewpoint reserves the right to modify or terminate, without liability and without prior notice to Panelists, all or any part of the rewards program it offers. We may withhold rewards to Panelists with mailing addresses outside of Canada.
Canadian Viewpoint will not be responsible for any errors or omissions in the rewards stated and has the sole discretion to settle any disputes or concerns related to the rewards.
We reserve the right to remove Panelists from our Panel and withhold their rewards should any part of their participation in our Panel or our Activities be deemed, in our sole opinion, to be disingenuous or fraudulent.
By participating in the Panel, you understand and agree that Canadian Viewpoint is neither a bank nor a financial institution. Our use of your account information is limited strictly to the purposes outlined in these terms and conditions. You also understand that the points recorded in your account are not actual cash deposits; they are credits that you can exchange based on these terms and conditions. Additionally, you agree that the points in your account may only be redeemed following the procedures specified in these terms and conditions, which we reserve the right to modify at any time.
The reward amounts in your account may only be redeemed according to our procedures described herein, which we may amend from time to time in our sole discretion and without prior notice to you. It is your responsibility to modify changes to our procedures by visiting the Sites often.
You may be eligible to receive $3 (three dollars CAD, Canadian currency) per friend who joins through your refer-a-friend invitation link and becomes an Active Member of the Panel.
This offer is available only for referral of Canadian residents.
An Active Member is an individual who has successfully completed one (1) paid Activity OR has attempted to complete three (3) paid Activities but was screened out (either due to an overquota or not meeting Activity qualifications).
Refer-a-friend bonuses will be automatically credited to, and can be viewed in, your account. You can request payout of your accumulated bonuses at any time by following the procedure in the section of these Terms entitled “Redeeming Rewards” immediately below this section.
The referral bonus only applies to new, unique, referred household addresses and IP addresses. If you refer a friend who is already a Panelist, you will not receive the bonus.
You are allowed a maximum of 15 referrals per 7 day calendar period.
Panelists may view their balance and ask to redeem their rewards and bonuses (collectively “rewards”) at any time by signing into their account. Rewards will be sent by cheque, via Canada Post, to the civic address provided in your account. All payments requested prior to the first day of the months below will be mailed out on the 15th of that same month.
| Requested Before | Will be mailed on |
|---|---|
| February 1st | February 15th |
| April 1st | April 15th |
| June 1st | June 15th |
| August 1st | August 15th |
| October 1st | October 15th |
| December 1st | December 15th |
We are not responsible for lost or stolen cheques. Cheques can not be cancelled for any reason once processed. Replacement cheques can be issued for lost or stolen cheques that have not been cashed once the missing cheque becomes stale-dated (6 months from date of issue). If a Panelist would prefer to not wait for a cheque to stale-date, they can opt to cover the $17.50 bank fee of having a stop-payment placed on the original cheque and a replacement cheque will be issued.
Panelists are responsible for any income tax implications, if applicable, related to their earning or redeeming rewards.
Panelist rewards may not be transferred.
As a Panelist, you may unsubscribe from the Panel at any time by unsubscribing on the Site(s). If you unsubscribe:
If you choose to unsubscribe we will delete your personal information within 30 days following the date upon which we receive your request to unsubscribe or on the next day that is not a Saturday, Sunday or statutory holiday in Ontario, Canada [“Termination Date”]. Deletion of your personal information will prevent us from providing you with any undistributed rewards accrued in your account up to and including the Termination Date.
In order to redeem your rewards, please follow the schedule in the paragraph entitled “redeeming your rewards” before you unsubscribe.
CANVIEW respects your desire for privacy. CANVIEW’s Privacy Policy can be found at https://surveylion.com/privacy.en.html. By Accessing the Sites and Services, you are consenting to the collection, use and disclosure of your personal information in accordance with applicable law, these Terms of Use and our Privacy Policy. If we decide to change that policy, we will post the revised policy on the Sites or otherwise bring them to your attention, so that you are always aware of what we do with your information. However it is your responsibility to monitor the Sites for such changes.
We collect your personal information in order to register you as a Panelist; we do not share your personal information with third parties without your consent unless required by law. If we wish to use your personal information for a purpose that is not set out in our privacy policy we will contact you to seek your consent.
We will use your personal information to inform you about Activities and to provide you with links to Third Party Activities, in which you may choose to participate. Activities are conducted by CANVIEW. Third Party Activities are conducted by third parties separate from CANVIEW. If you choose to participate in an Activity, you may be asked to provide your personal information; that is governed by the CANVIEW privacy policy [link here]. When you complete a Third Party Activity, you will be sharing your personal information with a third party unrelated to CANVIEW and CANVIEW will not be responsible for, and is not liable for, that third party’s handling of your personal information.
By agreeing to these Terms of Use, you also agree to our Privacy Policy.
As a Panelist and when you use the Services, you may learn Confidential Information of CANVIEW, which may include business, corporate, financial, legal or administrative information. You agree that you will not copy, print, store, divulge, disclose or communicate to any person, firm or corporation any Confidential Information to which you had access as a Panelist. You further agree to not use the Confidential Information for any purpose other than the purpose for which it was disclosed to you. Breach of this obligation will result In the immediate forfeiture of your account, profile and any accumulated rewards, and you may be liable for monetary damages to Canadian Viewpoint or third parties as a result of your breach.
You warrant that the information you provide to CANVIEW through your use of the Sites and Services is accurate, current, honest and complete. CANVIEW is entitled at all times to verify the information that you have provided and to refuse your use of the Sites or Services without providing reasons. In connection with your use of the Sites and Services, CANVIEW may send you electronic service messages. These electronic messages may be sent for various reasons, including but not limited to security purposes (for example, verifying that your smartphone is connected to the phone number you entered upon registration) or for notifying you of an Activity invitation or Third Party Activity link.
Your completion of any Activity is subject to the Canadian Research Insight Council’s pledge to Canadians, which can be accessed here: https://canadianresearchinsightscouncil.ca/wp-content/uploads/2020/09/CRIC-Pledge-to-Canadians.pdf. Your completion of any Activity is governed by the Terms of Use and our Privacy Policy. For clarity, your completion of any Third Party Activity, is not subject to these Terms or to our Privacy Policy.
You may only access the Sites and Services using authorized means. CANVIEW is not liable if you do not have a compatible device and cannot access the Sites or Services from your device. CANVIEW reserves the right to terminate your account and profile, including your use of the Sites and Services should you be using one or more of them on an incompatible or unauthorized device.
By using the Sites or Services, you agree that you will:
By using the Sites or Services, you further agree that you will not:
You agree that you are solely responsible for your actions and communications undertaken or transmitted in the course of your usage of these Sites and Services, and that you will comply with all laws that apply or may apply to your use of these Sites and in respect of your use of the Services. You understand that CANVIEW will have the right (but not the obligation) in its sole discretion to remove any Content that is posted on or available through the Sites and Services at any time and without penalty. Without limiting the foregoing, CANVIEW will have the right to remove any Content that CANVIEW determines, in its sole discretion, violates these Terms of Use or is otherwise objectionable.
CANVIEW is entitled to terminate your use of the Sites or Services at any time without notice and with immediate effect, by disabling your use of the Services, your account or profile, for any reason and at its sole discretion if, in the sole opinion of CANVIEW, you misuse the Sites, Services, or Content or if you violate or breach any of these Terms.
Unless otherwise noted, all materials, including without limitation all text, design, graphics, drawings, works of authorship, models, know-how, research, experimental work, developments, design details and specifications, sales and merchandising plans, photographs, video clips, music, sounds, and all trademarks, logos, service marks and trade names used on the Sites, and the Services, and the selection and arrangements thereof (collectively, the “Content”), are subject to intellectual property rights including copyrights and trademarks held or licensed by CANVIEW or third parties. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from or adaptations of, or in any way exploit any of the Content, in whole or in part. CANVIEW alone (and its third-party licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Content, and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Sites or Services. For the purposes of these Terms, any use of the Content other than in accordance with these Terms is prohibited. These Terms do not constitute a sale and do not convey to you any rights of ownership in or related to the Sites, Services, Content or any intellectual property rights owned by CANVIEW. CANVIEW’s name and logo are trademarks of CANVIEW, its affiliated companies or third parties, and no right or license is granted herein to use CANVIEW’S name, logo or trademarks.
Subject to your compliance with these Terms, CANVIEW grants you a limited, non-exclusive, revocable, non-transferable license to Access the Sites, Services and Content, on a single mobile device that you own or control solely for your own personal use.
You may not use, copy, adapt, modify, create derivative works from, distribute, license, sell, transfer, publicly display, publicly perform, reproduce, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted in these Terms. You may not reuse any Content without first obtaining the written consent of CANVIEW. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by CANVIEW or its licensors, except for the licenses and rights expressly granted in these Terms. Any rights not expressly granted in these Terms are reserved.
You have no right to sublicense the license rights granted in this section, unless otherwise granted written permission by CANVIEW.
As a convenience to you, CANVIEW may provide, on the Sites, links to websites operated by third parties (other entities) that are separate from CANVIEW. These links are not necessarily under the control of CANVIEW. If you use the links to access third party websites, you do so at your own risk, and it is your responsibility to take all protective measures to guard against viruses and other destructive elements. Links that appear on the Site(s) do not imply that CANVIEW is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the link, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of CANVIEW. Your use of the link is a departure from the Site(s) and is not governed by these Terms or by the CANVIEW Privacy Policy.
You agree that CANVIEW is not liable for the material, Third Party Activities, operation, accuracy, quality, advertising, products, services or other materials on or available from any website to which any one of the Sites is linked [“Third Party Content”], whether the link that appears on one or more of the Sites is consensual or not.
Your further agree that CANVIEW is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such Third Party Content as a result of your use of any weblink on the Site(s).
The Sites and Services are provided on an "as is" and "as available" basis. You expressly agree that your Access to the Sites and use of the Services, and reliance on the Content, is at your sole risk. CANVIEW, its affiliates, and their respective employees, agents, third-party content providers and licensors, if any, do not warrant or guarantee that the Sites, Services or Content will be available in a timely manner, secure, continuous, uninterrupted, free of errors, defects, malware, viruses or other harmful items; that the Content is correct, complete, accurate, reliable, up-to-date or fit for a particular purpose or non-infringing; that your Access will be uninterrupted; or that your Access to the Sites and Services or the results that may be obtained from your Access will meet your expectations.
We reserve the right to modify the Content, Sites and Services at any time and to change, suspend, limit or restrict your Access to, or discontinue the Sites or Services (including without limitation, the availability of any feature, database, or Content) at any time and without prior notice to you and without penalty to us. You acknowledge and agree that we have no obligation to update the Content, Sites or Services. You agree that it is your responsibility to monitor changes to the Sites, Content and Services that may affect you.
The information, recommendations, Sites, Services and Content do not constitute advice. Your use of the Sites, Services and Content is at your sole risk. CANVIEW shall not be liable for any damages resulting from your use of (or inability to use) the Sites or Services, including damage caused by malware, viruses or any incorrectness or incompleteness of the Sites or Services, for unauthorized access to your personal information, or for any claim attributable to errors, omissions or other inaccuracies in the Sites, Services or Content.
CANVIEW shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the Sites or Services, including but not limited to, damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
CANVIEW shall further not be liable for any damages caused to you or your dependents by the actions or omissions of any third parties as a result of your use of the Sites, Content or Services, including but not limited to defamatory, offensive or illegal conduct of third parties using the Sites, Services or Content.
For the avoidance of doubt nothing in these Terms shall affect your statutory rights. Nothing in these Terms shall limit or exclude our liability to you to the extent that, by applicable law, such liability may not be so limited or excluded.
You expressly understand and agree that neither CANVIEW nor any of our employees, contractors, agents, affiliates, officers, directors or licensors shall be liable to you or any person or entity claiming through you, for any bodily injury, liability, damages, loss of profits, goodwill, data (excluding personal information collected), personal injury including death, opportunity or sales, or for any punitive, indirect, incidental, special, consequential or exemplary damages or other intangible losses (whether or not your have been advised of the possibility of such damages) (“Losses”), arising out of or in connection with: (a) your Access, inability to use, or reliance upon the Sites, Services or Content; (b) any failure of the Sites, including, without limitation, any Losses resulting from omissions or inaccuracies in the Sites, Services or Content; (c)the cost of procurement of substitute goods and services; (d) unauthorized access to, loss, or alteration of your transmissions or data; or (e) any other matter relating to the Sites, Services and Content.
This limitation of liability applies whether the alleged liability is based on contract, negligence, tort, strict liability or any other basis; even if an authorized representative of CANVIEW has been advised of or should have known of the possibility of such damages; and without regard to the success or effectiveness of other remedies.
If any part of this limitation of liability is found to be invalid, illegal or unenforceable for any reason, then the aggregate liability of CANVIEW, its or their respective employees, officers, directors, sponsors, content providers, service providers, licensors, and agents, under such circumstances to you or any person or entity claiming through you for liabilities that otherwise would have been limited will not exceed ten dollars.
By accepting these Terms and using the Sites and Services, you agree that you shall indemnify and hold harmless CANVIEW, its affiliates, subsidiaries, partners, its licensors, and each of their officers, directors, other users, employees, attorneys and agents from and against any and all claims, costs, damages, losses, liabilities and expenses (including lawyers' fees and costs) arising out of or in connection with your violation or breach of these Terms or any applicable law or regulation, whether or not referenced herein; your violation of any rights of any third party, including, without limitation violation based in contract, tort or otherwise, and your use or misuse of any one or more of the Sites, Services or Content.
You agree to defend, indemnify and hold harmless CANVIEW and its officers, directors, employees, licensors and agents, including all third parties mentioned at this Site, from and against any and all claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from any claims against CANVIEW for infringement of intellectual property rights, libel, or defamation relating to any Content or information you send to one or more of the Sites, your use of Sites, Services or Content, or your breach of any provisions of applicable law or these Terms of Use.
Dispute Resolution
If you have any concerns or there is a dispute between you and us regarding the accuracy of information provided on or through our Sites or Services, you may contact us directly at info@surveylion.com and we will assist you to resolve your issue. You hereby agree to attorn to the jurisdiction of the courts of Ontario in the event that dispute resolution is necessary. CANVIEW is not responsible for addressing or resolving disputes that may arise between you and any third party entity with which you may engage as a result of using the Sites or Services, including but not limited to your participating in any Third Party Activity.
Relationship
These Terms and your use of any one or more of the Sites, Services or Content do not create a joint venture, agency, employment, partnership, or other form of joint enterprise between you and CANVIEW. Except as may be expressly provided herein, neither you nor we have the right, power, or authority to create any obligation or duty, express or implied, on behalf of the other.
Governing Law
These Terms are governed by and interpreted in accordance with the laws of Ontario and Canada, without regard to principles of conflict of laws.
Severability and Waivers
The failure of CANVIEW to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, you and CANVIEW nevertheless agree that the court should endeavour to give effect to the intentions reflected in that provision to the maximum extent permissible so as to give effect to these Terms, and the balance of these Terms shall remain in full force and effect.
Entire Agreement
These Terms (including the Privacy Policy and the terms of use for survey respondents, all hyperlinked herein) constitute the entire agreement between you and CANVIEW and governs your use of the Sites and Services, superseding any prior version of these Terms between you and CANVIEW.
Assignment
You may not assign your rights under these Terms without the prior written approval of CANVIEW.
Force Majeure
Neither you nor CANVIEW will be liable for any failure of or delay in the performance of these Terms for the period of time during which such failure or delay is due to an event of force majeure, that is, events beyond the reasonable control of CANVIEW or yourself, including but not limited to war, insurrection, terrorism, riots, pandemic, epidemic, disease outbreak, public health emergency, fire, flood, hurricane or earthquake. Failure or delay resulting from only general economic conditions or other general market effects will not constitute force majeure.
Payment and Fees
The use of the Sites and Services is available to you free of charge. CANVIEW reserves the right to introduce a fee for the use of the Sites or Services. If CANVIEW decides to introduce such a fee, CANVIEW shall inform you accordingly and allow you to either continue or terminate your use of the Services.
Terms of Use Last Updated: September 9th 2024